Thursday, August 14, 2014

Let Me Tell YOU Something

"I think that your vagina is ... your soul.  And if you let that go too easily... {*mumble*mumble*something unintelligible}... but if you really love someone..."

I'm spending a mighty uncomfortable 15 minutes before the store closes being that-retail-clerk-who-can't-tell-her-customer-what-a-putz-he's-being. 

He refers to me too often, pointing out that if we were dating... or if I had my breasts "fixed"... (as he looks pointedly at them) and all the things that lonely women do do not make men love them and all the things men do are terrible... 

But not him.  No.  He loves his wife and loves holding her hand, and running his fingers through her hair, and watching movies while sharing Dr. Pepper.  But she is going through the menopause... and sometimes they have sex and he will give her three orgasms in a row, but it is infrequent now.  Maybe I can talk to her.

Even if I agreed with something this man said, his mansplaining* attitude wrecked any compassion I had for him.  It is rarely okay to talk at an adult.  I realize there are people who miss this point, so, if at any time, you have a confusion about who it is ok to talk at please refer to the chart below:

People to talk at about how great you are vs. everyone else
Friends
Parents
Therapist
Retail clerk

"But, Chutzpahgrrl, I thought that people specifically came to you to talk about sex?"

Yes.  Yes, they do.  But not to talk at me for 15 minutes about how wrong the world is about sex, how you are a much better person in that regard, and not let me talk at all.  I felt like a receptacle, a toilet, a dumping ground that was expected to mirror back how great this guy was for enjoying attributes of his relationship with his wife other than sex, and for recognizing what all other people think, how they behave and what they want.

It would be like going into a clothing shop and going on a tirade to the sales clerk, who is hanging clothing, about how boys wear their pants around their knees.  And how they might think it is cool, but they are so wrong, and it will not get them the kind of attention they want, and you can not understand why they are like that because you enjoy your pants crawling up your butt, and washing them.  And, you know, the soul is in the underwear, and if you show that to just anyone...

Right?  The sales clerk may have an opinion about people wearing pants around their knees but it is not pertinent to whether or not you will be buying a pair of pants, what your particular needs are pants-wise, and by the way, do you have any that fit well around the knees?

Part of what is creepy here is the power of someone's need to completely overtake another person. There are issues with sex in our culture.  It would be foolish to think otherwise.  And we can talk about them if we maintain the humility to know that we can not speak for everyone and we do not know everything.  And too, that we are not better than anyone else.  But trapping someone alone who can not, out of job duty, tell you to take it elsewhere, is scary.


*Mansplaining is when a man has a conversation with a woman and, despite her own steady grasp of the concept at hand (sometimes her own life or experiences) he explains them to her with an attitude of superior correctness.

Sunday, July 13, 2014

The Power of Authenticity

If you are good at what you do professionally, especially if you work in customer service, people open up to you.  Probably it is actually part of your job to let them do that even if it is also part of your job to hurry them along so you can go help someone else (a challenging task no matter who you are).

As far as I can tell, the search for connection and authenticity is always on the list for everybody (barring the occasional oddball).  Sometimes we get the chance to feel this with someone.  Sometimes it is mutual.  Sometimes we get to be the person who holds the space for someone else to experience it.  And when we hold that space professionally, it is easy for people to get confused.

Alfred has been bending my ear about sex, kink, polyamory, violet wands, unique vibrators and a variety of travel tales on and off for the past two hours. That is when he gets down to it; he has all of these interests and his wife, whom he loves, does not like any of them.  For those of you just tuning in, kinky man/vanilla* wife is a story I hear so often I could write an anthology that no one would read because all the stories would be the same.  It is a very difficult situation and one for which I have a ton of sympathy.  Despite my current phlegm-tastic state (I have a bad cold) I think he can sense the sympathy.  When he allows me space to talk, I try to get to the crux of his question -the answer to which turns out to be "sit down and flip through the book and see if you want it"- but it takes us close to an hour, through considerations of counseling and coercion, to get there. When he has made his purchase choices he hands me a slip of paper, politely saying that if I have an interest this is his fetlife profile.

Earlier this morning someone talked at me for a few hours, interrupting answers for which he asked, to later say in an email exchange that he liked me.  When I was a stripper, I was pushed into a date with someone who "fell in love with me" only having seen me dance.  Add your story here because I could go on and I bet you have your own example of this.

Maybe we can blame it on privilege, but I would rather say that connecting on an authentic level is so powerful that it is easy to forget that what we experience ourselves may not be true for the person opposite us.

Alfred was really nice.  It sounded like he knew a lot of things and was pretty smart too.  Getting caught up a little in "OmG! Someone likes me!" I considered for a few moments keeping the little slip of paper.  And then there was this thought "What can a man, who is in a difficult marriage and doesn't give me more than 1/16th the air time he takes for himself, to whom I am not attracted, possibly add to my life that I want?"

I came up with nothing.

*vanilla is a term that many people use to indicate sex that is not kinky.  Some people dislike the term because some others use it in a derogatory manner.  Please note: I think vanilla is one of the finest flavors.


Thursday, June 12, 2014

The Jerk That Resides in Each of Us

"Oh, this is your first time here!  Do you mind if I tell you a little about us?"

This is our routine with all customers:
Customer new? -----No-----> "Welcome back!"
   |
Yes ----->"Can I tell you a little about us?"

Me: "Well, we've been here for 7 years.  We're very pleasure and education oriented, so everyone who works here is a sex educator--"

Customer: "Sex educator?  Can you teach me some rope ties to use on people?"

Me: "Oh, um... yes.  But if you're really interested in rope bondage techniques I'd recommend <walking to bookshelf> these boo--"

Customer: "Oh, if you're just going to sell me some books, forget it!  I probably have them already.  I thought you said you were a sex educator and could teach me."

Me: "Well, I can.  However, we don't have any rope here at the moment.

<pause>

Me: "So, we're also the only shop in NM that exclusively sells non-toxic sex toys--"

Customer: "Yeah?  Well that's what they say up the street too!"

<Referring to our nearest competitor, a chain megastore that our customers frequently complain about>

Me: "Really? Ah... so all the toys that are made with cancer causing ingredients, we don't carry here..."

Customer: "What do you have in glass?"

Me: "Our glass section is down here."

Customer: "OmiGOD!  Those are so expensive!  I have a friend, he works with glass, so he has all this left over glass all the time.  He could make me anything I want for, like, $5."

Me: "Sounds like a great friend.  Yes, glass is a nice material."

Customer: "All this stuff is so overpriced!  I mean, look at that!  You don't think it cost that much to make it, do you?"

Me: "Well, I guess that's where the retail factor comes in."

Customer: "Yes, Doll.  But really.  These prices are ridiculous.  Oh, what's--?"

Me: "Oh, that's a head tingler.  You push it up and down on your head--"

Customer: "I know what it is! Though, that's not what I'd use it for!  I'd use it on my breasts!" <customer pushes it on and off small protrusions from her shirt> "I was asking, how much is it?"

Me: "Oh, sorry.  It's just on the packaging here..."

Customer: "Cuz it isn't marked on this thing!"

Me: "Yes, I see, but here's the price, $12.95."

Customer: "Well, really, I already have something like it at home."

.....

Customer: "Ha!  I have to get these!  They glow in the dark!"

The customer puts a package of glow in the dark cock rings on the counter.

Me: "Are you all set?  Is this all?"

Customer: "Yeah, although I could spend a lot of time in here!"

Me: "And have you used a cock ring before?"

<Customer gives me an incredulous look>

Customer: "Ah, yeah."

Me: "Oh, okay.  I was just making sure that you didn't need me to print you our guide to cock rings.  And you have a good lube at home you can use with this?  Okay, so your total is $9.98.  Great, can I see your ID with your credit card?"

<While handing me ID>
Customer: "Oh honestly, Doll, if I was going to commit fraud don't you think I'd do it for more than 10 bucks?"

<I see that the names and picture match, John F. Dozetos.*>
Me: "Well, I just had to make sure you're over 18!"

Customer: "Oh, now your playing at flattery!" <Customer appears flattered>

Me: "Okay, here's your package.  I put a cleaning guide in there in case you need to know how to take care of your new friends.  And here's your receipt, Sir."

Customer: "Actually, it's Ma'am."

Me: "Oh, I'm SO sorry.  Ma'am, of course."

Calling her "Sir" really just slipped out, I knew it was wrong when I heard myself say it.  I was probably affected by the misogyny dripping off of her.  Tit for tat is not part of retail, especially in a store that prides itself on being trans friendly; but since I made the mistake, I figure it was only fair since she had mistaken my name for "Doll".

*Name changed, of course.

Friday, May 30, 2014

In Which ChutzpahGrrl Fucks Up

A few times, I have had the opportunity to listen to other's stories of having committed some form of abuse, often sexual in nature.  Sometimes these people have been partners of mine and sometimes those same partners have been the best supports to me in my path since being raped.

Sometimes the stories are told in blame for the other person, sometimes they are told dispassionately, and sometimes they are told with guilt or shame or regret.  It all depends on where we are since the story occurred.  The act of sharing these things is vulnerable; and I honor those who choose to share, regardless of how I feel hearing the story.

It is important to remember that none of us are born with an innate understanding of how to function in society.  We are taught many things we later need to unlearn.  Sometimes the coping mechanisms we develop in childhood and adolescence are a detriment when we become adults.  We are not always given the tools to understand how to decide what path to take.  And sometimes, even when we know what the correct path for us is, we still fuck it up.  Thus, in honor of those who share with me, I am sharing with you my latest story of how I fucked up.

A few months ago I started volunteering as a facilitator for a youth group.  In my initiatory sessions I became enthralled with these young people.  They are brilliant, creative, understandable, funny, commendable and full of exciting potential.  They made it easy for me to feel useful in a way I have not felt in years, and I am grateful for it. 

There is a line between being approachable because you are seen as understanding someone's perspective and interacting like one of the crowd.  Now, I will never be one of the crowd in a crowd of youth, nor do I want to be, however, I noticed that sometimes I responded to them less as a facilitator and more as a community member.  Sometimes that was not a good choice, and I realized I had to be more careful.

A few weeks ago a youth came to the group who I had not met before.  We were having a group discussion in which that person said something to me about wildness related to me, to which I responded "Oh honey, you have no idea."

I didn't mean for it to sound the way it sounded, but as you can see, it sounds completely suggestive and this young person totally called me out on it.  As if that was not stupid enough of me, I was embarrassed and so verbally dismissed the discomfort of that person.

That is some shit right there that I have to work on!  It is not as if I do not know the right way to respond to someone who tells you you have done something that hurt them.  You hold your own feelings and focus on theirs, acknowledge their feelings, apologize and without being defensive (which I was) you may acknowledge not meaning to be an ass.

That is what I plan to do next time I see this person.*  It is important for youth to have appropriate behavior modeled, and if I could not do it at that moment, at least I can acknowledge for that person that I fucked up and I am willing to do the right thing now.

Still, I have a harsh judgment of myself that I have not ingrained the appropriate responses into myself.  When someone tells me a story in which they have regret or shame or guilt, I tend to counsel a lot of self-compassion.  And I recognize that I too should counsel this for myself.  One can not guarantee the compassion of others, and we need compassion for our mistakes when we already know we did wrong.

I believe a lot of the reason we beat ourselves up so much is because we have grown such a fear of other's disapproval.  We are capable of hurting ourselves so much more than others, and we get to be in control.  Somehow, psychologically this feels better to a lot of us.

The problem with that much hurt, is that we undercut our ability to become better at what resulted in the mistake.  It is still appropriate to have humility, an understanding of our mistake and how it adversely affected others and ourselves; but feeling bad is only useful in telling us where we need to grow. Energy spent on continuing to make ourselves feel bad, takes energy away from improving ourselves and can set up a self fulfilling prophecy where we make the mistake again because we are so focused on it and on ourselves as bad.  Not to mention the tendency some of us have to then seek assistance from others (sometimes the ones we have wronged) to help us feel better.

So I tell myself as I tell all of us, "make this as right as possible, and you will be more careful in the future."


*There are times when it is inappropriate to go back even to apologize.  It has to do with the amount of abuse one sustained on another.  I do not think this is one of those times.

Tuesday, December 24, 2013

Holiday Lament of a Customer Service Agent

'Twas an hour before closing, and all through the shop
were vibrators and dildos piled up to the top.
Products were displayed to encourage sex drive,
with hope that some customers soon would arrive.

I, with my box cutter and things to receive,
had plenty to do, things to achieve.

Ding-Dong went the bell, our door opening sound
to warn that an imminent customer was 'round.
"Welcome!" said I, in my most friendly way,
itching to make the biggest sale of the day.

He looked 'round a while, then resettled his cap,
and bustled his way o'er to me at cash/wrap.
"Hello there" he boomed, while eying a price,
"I say, could I ask you a bit of advice?"

"Of course!" I responded, quite eager to please,
though not knowing the question, I'd no guarantees.

"It's my wife!" he exploded, "She's gon' through the change.
She used to be normal but now she is strange.
I married a hot little ticket like you,
but religious and repressed, she had not a clue.

I took her on as my protegée,
with groups and meetings, I got my way.
We had wonderful sex, but not anymore.
It's as though she now thinks of sex as a chore.
You know, you get married and have a whole lot of fun,
having sex left and right, but only when young!
Now I realize that marriage is a lie and a trap.
Having sex later on is huge load of crap!

He went on explaining how awful it was
to have sex so seldom, as "the menopause" does.

"What's that thing that they need?  Sounds like engine?"
I supplied "Estrogen*", not knowing where to begin.
"Yeah, that!" he erupted.  "Do they make it in powder?
I could spike what she eats!" he said even louder.
"She wouldn't know why, but she'd want sex all the time!
Not every few months.  That'd sure be sublime."

He went on a while about his frustration,
his lot in life and great woe of his station.
I counseled myself, as he gibbered and prattled,
as dissonance inside me started a battle.
Drugging someone for sex has such distaste,
but he couldn't leave the store feeling debased.

Consulting my merits, I named them at length:
"On clarity and kindness, now saavy and strength!"
This was a prayer that I sent overhead,
to myself, or a God, either way, I then said:

"That you get by prescription, so your time'd be misspent.
Because of cancer,** you'd want her consent.
For her, you might look into good lubrication.
And envision yourself using fun masturbation.

We have some toys that might be appealing to you
since it's normal to need some excitement in lieu
of intercourse that may not be in your wife's range,
which is normal while all of her sex hormones change."

Excited at the prospect of a toy of his own,
he thanked me for the great understanding I'd shown.
He left on a high note (he bought not a thing),
highlighting his exit, my un-proffered hand he did wring.

"What a great store this is!  I'll be back with my wife!
I'm sure, if you talk, you can help with her strife."
This he yelled through the door, with the lights burning bright,
"I'm so glad I came in!  And to you a good-night!"


*Estrogen is not the only hormone that is in play with menopause.  He didn't know this.
** Hormone replacement therapy can raise the likelihood that someone may get cancer.

Wednesday, December 18, 2013

Retail Therapy: We Need Some

It was a strange week in the land of retail.  Perhaps it was the cold (yes, it can be cold here in the Southwest) or are we coming up on a full moon?

As a retailer, it is expected that customers be not only forgiven but also remain largely oblivious to their gaffes.  Sometimes though, my cup runeth over and you get to hear the story.

I have three short stories from last week in three acts: confusion, surprise and horror.

Confusion:
A gaggle of somewhat sober, recent graduates take over the store.  Each has to use our "no customers" bathroom in turn.  I smile and run around answering questions for each as they split into groups of two or three to investigate.  At checkout one tells me that one of her best friends is the first in her group to be getting married.

"I'm so excited to find this store!  I'm going to do her party.  She's really conservative.  I'm going to do penises everywhere!  Penis straws, penis water bottles, penis napkins... She's going to HATE it!"

Commentary: Wtf?  What kind of friend does something they specifically know the other person will hate?  On an important occasion?  This hurts my brain.

Surprise:
::ring:: ::ring::
"Hello Business Name, this is Kathryn."

"Yes, do you sell thongs for men?"

"You know, we don't.  We're a small store and it's difficult for us to carry clothing.  But there are some places I can sugges--"

"Oh that's too bad.  It's for a party tonight so I'm kinda' in a hurry."

"Well, sometimes Kohl's and JC Penney have sexy men's underwear and"

"It's a naked party.  So, I mean the underwear would just be for the time before all that comes off."

"Oh, that's good.  You might also try a store called Free Radicals."

"It should be fun, but you know, I want something to show off everything before the nakedness really happens."

"Of course.  I'm not sure how much luck you'll have in finding a thong, but sometimes jock straps are made very sexy and that's essentially the same thing."

"That's true.  This is going to be a great party.  We started off with just 4 people but now we have, like, 20."

"Yes, it's difficult to make that kind of party happen, especially here."

"Yeah, hey you wanna' come?"

"Oh, thank you but I can't."

"No, really, you sound cool.  I'd like to invite you."

"Well, I don't accept invitations from people I don't know."

"I could come down to the store and you could decide then."

"Actually I can't accept anything personally while I'm in a professional role here at work."

"Oh, but, so, if we met outside of your work..."

"I'm flattered, but your party is tonight and I work late tonight."

"Oh, okay.  Well, maybe next time."

"Maybe next time."

Commentary: No, maybe not next time.  I'd be very happy to attend a sex party, but I'm concerned if someone's criteria on the people they invite is that they 'sound cool'.

Horror:
I'm having a conversation with a customer about lubricant.  We're discussing the merits and drawbacks of water vs. silicone lube.  The customer needs something to take on a trip with her.
"What's this one?"

"That's a silicone lube that comes specifically in a travel case.  Silicone leaks a bit and gets on everything so that company was thinking ahead."

::Customer grabbing her right armpit:: "Leaks?"

::Me putting two and two together:: "Oh, I just meant the lubricant.  Implants are well contained and tested so they don't leak."*

"Oh, okay.  I sure hope it don't leak.  I've had this for 13 years.  It don't feel like the other."

"Yes, I've heard that you must massage them frequently if you want them to stay soft."

"Well, that makes sense because it does seem to soften up if I'm touching it.  Here, feel."

"No, thank you."

"No really, it's okay, just touch them each, you'll see they're different."

"Thank you, I'd rather not.  Actually I had a girl friend once who had a silicone implant."

Commentary: I love this.  I think I might actually be this woman if I lost some of the social conditioning I've developed.  I went through a process between the first time she asked and the second.  It took about a milisecond but in it I considered how I am curious about how implants feel (that gf had no tissue on one side of her chest so the implant was a bit different than it might have been for someone else).  I also considered how and why someone would ask a store clerk to touch their breasts and how I really did not want to touch this woman at all.  Also, it seemed she was going to argue more before I said I'd already felt a silicone implant.


*I just watched the Mythbusters' episode on silicone implants at altitude.  I feels smart.

Tuesday, June 18, 2013

And The Cat Too?

Part of recovering from trauma is dealing with recurrences of trauma symptoms.  While nothing could really compare to the PTSD symptoms of the original trauma/s, whenever that little switch gets triggered, back they come, shadows of the original but the original was so immense that these are nothing at which to sneeze.

I say a 'little switch' because it feels oddly instantaneous, like a light switch.  I am using it to refer to the neural pathways that your brain learns from trauma.  You know how there are these amazing stories of someone paralyzed and their brain maps out a new way to get signals to a part of the brain so they can move again?  It is like that only in the "oh darn :(" way.

I have been assured that brains work this way with trauma, depression, etc.  That is why correcting these things quickly, with medication if necessary, is so important.  The less time the brain spends working those unpleasant neural pathways, the less likely it is the brain will stay or go back there.  Habits, you know?

The first thing I am likely to notice when I am starting to go back to that rape brain again, is my startle response goes up.  This means I scream a lot.  At anything.  Because I am startled and my brain automatically thinks I am gonna' die.  This is embarrassing.  People look at you funny and feel bad when they say "hi" and you jump out of your skin with a bloodcurdling shriek.  They might get angry at you for screaming and scaring them or hurting their ears.  And the last thing anyone wants to hear is an explanation of how you are "triggered" and you are sorry but it is a chemical response.

The second thing that comes on, is the crazy dreaming.  I dream about new trauma situations, I dream about the original trauma, I dream about snakes.

"Snakes?" you say.  Yes.  It is a funny thing.  I have been phobic of snakes most of my life.  Some years ago I went through a bout of therapy to solve the snake issue that was keeping me from walking on grass, much less the woods or anyplace that was not covered in cement or asphalt.  It worked, and every year I hold a snake the keep up with the improvements.  So there must be a similar pathway in my brain between trauma and phobia because when one is triggered, so is the other.

After bad dreams, there is general fatigue, nausea, headaches; all this stuff that could be from something else, but is not.  Sometimes depression fits in here, but not this time.  I do not think.  Sometimes it is hard to tell.

And then there is the cat dying.

"What???" you ask.  Yeah, totally weird.  So, the first time I can definitively say I was raped, a few weeks later my beautiful and charismatic tuxedo cat was diagnosed with cancer and died.

Yesterday, my other cat, a super sweet and soft orange and white tabby died suddenly of heart failure.

I am beginning to see a pattern here, and I do not like it.

There is good news.  The good news is that all of these recurring symptoms are not a full list nor as pronounced as that original trauma produced (except the cat).  That was some crazy shit then.  And I have grown to have better coping mechanisms for these things.  Also, I have no more cats.

Gallows-cat humor aside, I wish I could be more humorous and more poetic about this topic.  That is what makes these topics palatable to read about.  But I try to find the humor in this process and fail.  I think about all the people I have met since my rape and how many people came out of the woodwork as survivors and all the stories and all the pain and a new view of the world emerged from which this blog springs.  I am not a duck; I can no longer let creepy things roll off my back.  I have to write about them.  I only hope that I can make it worth reading.